Privacy Policy

Effective Date: November 3, 2025 · Last Updated: November 3, 2025

RBX Cleaning ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit rbxcleaning.com, contact us, or use our services in California (Orlando, Downtown Orlando, Maitland, Lake Mary, Sanford, Oviedo, Harmony, and Saint Cloud).

1. Information We Collect

Personal information you provide: name, email address, phone number, service address, and any information provided via our contact or quote form.
Automatically collected data (cookies & tracking): IP address, device type, browser, pages visited, and other usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide estimates
Manage bookings and deliver services
Improve site functionality and user experience
Analyze traffic and performance via Google Analytics
Deliver targeted advertising via Google Ads and Facebook (Meta) Pixel
Prepare for future CRM integrations to optimize communications

3. Cookies & Online Tracking (explicit)

We explicitly use cookies and similar technologies to:

Recognize returning visitors and maintain sessions
Measure site usage and performance
Deliver personalized and targeted advertising through Google Ads and Meta platforms

You may disable cookies via your browser settings, but some site features may not function properly without them.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, information is securely deleted or anonymized.

5. Data Sharing & Third Parties

We may share data with trusted service providers who perform services on our behalf, including:

Google (Analytics, Ads)
Meta (Facebook Pixel)
CRM and email marketing tools (upon integration)

These providers are contractually required to protect your information and process it only for specified purposes.

6. Your Rights Under the CCPA (California Residents)

If you are a California resident, you have the right to:

Request access to personal data we hold about you
Request deletion of your personal data
Opt out of the sale of personal information (we do not sell personal data)
Request correction of inaccurate personal information

To exercise these rights, contact us using details below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or alteration. While we strive to protect your information, no method of transmission or storage is 100% secure.

8. Contact Information

If you have questions about this policy or wish to exercise your privacy rights, contact:

RBX Cleaning
Phone: +1 (786) 491-9057
Website: rbxcleaning.com

9. Changes to This Policy

We may update this policy periodically. The "Effective Date" at the top indicates when the policy was last revised. We recommend checking this page for updates.

10. Consent

By using our website and providing your personal data, you consent to the collection and use of information as described in this Privacy Policy.